Please take a moment to read all of the following statements.

POLICIES

As a Licensed Massage Therapist (LMT) we follow a Code of Ethics, dictated by the State of Pennsylvania and Florida. All information clients provide, both written and verbal will remain confidential. We treat clients ethically and fairly and establish an atmosphere of trust and respect during each session, and we ask the same of our clients in return. We understand and recognize the effects of trauma, and want all our clients to feel physically, psychologically, and emotionally safe. As a LMT our goal is to assist clients in meeting their goals of relaxation, stress reduction, and pain management. The primary modalities (types) of massage we use are Deep Tissue, Myofascial Release (MFR), Swedish, Sports Massage, SportStretch®, Soft Tissue Release (STR), Flossing, Active Isolated Stretching (AIS), Cupping, Trigger Point Therapy, Graston, Instrument assisted soft tissue mobilization (IASTM), Cupping and Myofascial decompression (MFD).
The goal of all therapeutic sessions is to help you reduce pain and/or muscular tension, and we will tailor the massage to develop the necessary therapy for you.

TRAUMA-INFORMED

As Trauma-Informed Therapists, we understand that pain and mental health often overlap. We implement trauma awareness throughout our practice to ensure clients are safe and well cared for. We understand that the definitions of “safe” and” comfortable” are different with each client. We encourage clients to confidentially share as much as they are comfortable with about treatment preferences, what has worked in the past, and identifying areas of their body that are off-limits for treatment during the session.

We assist our clients in identifying their strengths to further empower self-efficacy and resiliency and build a capacity for self-care. We follow the 4 basic principles of a Trauma-Informed Practice:

1. Trauma awareness
2. Safety and trustworthiness
3. Communication, collaboration and choice
4. Strengths-based skills building

SCOPE OF PRACTICE

As a Licensed Massage Therapists, we utilize manual techniques, and potentially other supplemental therapies, with the intention of positively affecting the health and well-being of the client. We do not diagnose or prescribe medications for medical conditions. Our services are not intended as an alternative for proper medical attention for specific conditions. Clients are advised to consult a medical doctor of their choice for any specific condition which requires medical treatment.

MEDICAL HISTORY

It is the responsibility of the client to disclose medical history on an intake form at the first appointment to ensure that there are no contraindications (a condition or circumstance that indicates that massage is not safe). Clients are asked to include past surgeries, injuries, trauma, and anything they feel is necessary to note. Clients are asked to share any changes in their health, diagnoses, treatments, illness, or conditions. Clients may be asked to provide written permission from a physician, chiropractor, physical therapist, etc., that massage therapy is safe for you to receive.

EXCLUSIVE CLIENTS

Due to the nature of my work and the modalities I am trained in, I exclusively work with athletes, fitness people, those who have strenuous jobs and anyone looking to relieve pain/discomfort. Unfortunately, I do not offer pregnancy or relaxation massage. Those seeking Massage Therapy that do not identify with this group and feel like my skills might help, please reach out to set up a consultation call.

PAYMENT

Advanced Bodywork & Recovery, LLC accepts cash, credit card, Venmo, and CashApp. Credit cards will not be charged until after the session. Client’s credit card information will remain confidentially stored. Prices are subject to change at any time. To create ease at check out and reduce no-shows, a 50% of full-price deposit is required to book an appointment. Flex and Flow Fitness members receive $20 OFF on their first session.

TIPPING

When clients receive excellent customer service and are extremely satisfied with their massage sessions, tipping is appreciated, but not mandatory, and it does not ensure special treatment.

INSURANCE

Advanced Bodyworks & Recovery, LLC does not offer direct billing to insurance companies but are happy to provide an itemized receipt for the session that the client can submit to their insurance company for possible reimbursement. The client is responsible for contacting their health insurance provider to verify that Massage Therapy is a covered benefit and for instructions on how to submit the claim. Payment in full is due at the time of service.

GIFT CERTIFICATES

Gift certificates are available online, via website by dollar amount so they can be used towards services of the receiver’s choice. Gift certificates cannot be redeemed for cash and must be presented at time of payment. Gift certificates cannot be combined with any other sale, discount, or promo. In the event of a no call/no show the gift certificate will be considered redeemed and void. In the event a client is running late, the service may be shortened in order to maintain the schedule, and the client is still responsible for payment in full.

PACKAGES

Packages of 3 and 5 sessions are available upon for 60 and 90 minute massages at a discounted rate. Clients have 6 months to redeem all sessions. Appointments for all sessions must be made at the time of purchase. Packages cannot be used or transferred to another person. If a client is unable to make an appointment, they are required to reschedule and come in within 30 days of rescheduling. If a client does not reschedule or does not show for their appointment, (1) pre-paid session will be considered redeemed. Packages cannot be combined with any other sales, discounts, or promotions. In the event a client is running late, the service may be shortened in order to maintain the schedule, and the pre-paid session will be considered redeemed in full. Therapist reserves the right to consider all sessions redeemed if a client reschedules more than 3 times. No refunds will be given, all sales are final.

PUNCTUALITY

Clients are asked to please arrive for their appointments 5-10 minutes prior to the/at the scheduled starting time (please do not arrive any more than 15 minutes earlier). This allows for time to fill out or update intake forms and discuss the treatment plan for the session. In the event a client is running late, the service may be shortened in order to maintain the schedule, and the original treatment time may be charged.

CANCELLATIONS

Advanced Bodyworks & Recovery, LLC understands and respects the hectic schedules of clients. When given sufficient notice, appointments may be moved, or accommodations may be made.
Please understand that operating hours are limited, and I am often booked in advance. There is no charge for cancellations received at least 24 hours in advance. If a client must cancel with less than 24 hours notice, they will be charged the full amount for the session.

ILLNESS

Advanced Bodyworks & Recovery, LLC asks that clients please text/call If they are feeling ill or have a fever. It is in both of our best interests to reschedule appointments in this case.

Likewise, please understand if I ask to reschedule because I’m feeling ill.

With some medical conditions, massage/bodywork may not be advised. If a massage could be potentially harmful to a client, Advanced Bodyworks & Recovery, LLC reserves the right to decline to perform the massage.

NO CALL/NO SHOW

In the event that a client fails to show up for their appointment without giving notice, they will be charged the full amount for the session.
An invoice will be sent to the email on file/the card on file will be charged.
Future appointments cannot be booked until the balance is paid. We reserve the right to refuse future services after a no-call/show.
No call/showing 2 times will result in the automatic firing of the client and future appointments will not be available.

INAPPROPRIATE BEHAVIOR

Advanced Bodyworks & Recovery, LLC has a zero-tolerance policy for inappropriate behavior and comments. In the event that a client displays inappropriate behavior and/or assaults the therapist, and/or makes inappropriate comments, the session will end immediately.

The client will be charged the full amount of the session and asked to leave. No future appointments will be accepted. We reserve the right to call the police and file a report.

For privacy and comfort, draping is required during the entire massage.

If a client feels they are subject to inappropriate behavior, or anything that makes them feel unsafe or uncomfortable, please speak up so adjustments can be made. Clients reserve the right to end a session at any time.

WEATHER

Advanced Bodyworks & Recovery, LLC prioritizes the safety of clients and realizes there are emergency situations caused by inclement weather.
Should this occur during a client’s scheduled appointment, they will be contacted via phone call, text, or email to reschedule.

We ask that clients contact us via call, text, or email to reschedule as soon as possible if they are unable to come in due to extreme weather.

CLIENT LIABILITY WAIVER

I understand that massage therapy is not intended as an alternative for proper medical attention or an examination for specific conditions, and the Massage Therapist does not diagnose or prescribe medications for medical conditions.

I have stated all known medical conditions and given an accurate and current medical history. I voluntarily consent to treatment via bodywork and assume all reasonable risks. I agree to keep Advanced Bodyworks & Recovery, LLC updated to changes in my health and understand there is no liability on their part should I fail to do so.

I understand that if I experience any pain or discomfort, I am to inform the therapist so adjustments can be made. I believe that Advanced Bodyworks & Recovery, LLC is providing a safe environment and do not hold them liable for injury or illness that may result from treatment.

I understand that this is a professional Massage Therapy establishment, with licensed therapists and any inappropriate comments or conduct will result in immediate action according to their policies.

I authorize and release any medical information I’ve shared necessary to process an insurance claim.

ADDITIONAL INFO

• Prior to your message, please remove all jewelry.
• Please turn off or silence your phone and any other electrical devices.
• Please pull long hair back with a clip or band.
• A client is typically unclothed for a massage, but this is not mandatory. Please undress to your comfort level. Client will be professionally draped.